Privacy Policy
Last updated: January 27, 2026
1. Introduction
SoCrawl ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Email address
- Name and display name
- Payment information (processed securely by Stripe)
- Account preferences and settings
Automatically Collected Information
When you access our Service, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and features used
- Time and date of visits
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
4. Information Sharing
We may share your information in the following situations:
- Service Providers: With third parties who perform services on our behalf (e.g., payment processing, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete your personal information within 30 days.
7. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@socrawl.xyz
8. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.
9. Third-Party Services
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@socrawl.xyz